Shipping and Delivery Policy

NIYAM access is provided electronically through its web or mobile experience. No parcel, printed product or physical media is dispatched, and no physical shipping charge applies to a NIYAM subscription.

New users receive access through the signup, email-verification and workspace-onboarding flow. Invited users receive an electronic invitation or sign-in route from the relevant workspace. Paid plan entitlements are applied to the applicable workspace after the payment provider confirms a successful transaction and NIYAM records that confirmation.

Account access is normally available after the required signup and verification steps are completed. A paid plan is normally reflected after confirmed payment processing. Bank, payment-provider, email-delivery, security-review or service interruptions can delay confirmation or access without creating a physical shipment.

If a successful payment is visible at your bank or payment provider but the related NIYAM plan is not available, do not submit repeated payments. Contact support@niyam.app from the account email and include the workspace name, transaction reference, amount and payment date. Do not email card numbers, passwords or one-time codes.

An address requested during checkout or invoicing is collected for billing, tax, account or verification purposes. It is not a shipping destination for a physical NIYAM product.

Subscription cancellation is governed by the Cancellation Policy. Refund eligibility, request steps and processing timelines are governed by the Refund Policy. Pricing and plan information is published on the Pricing page and in the applicable checkout or order interface.